Accessibility Statement

Colour and contrast. Every text and background color pairing on this site has been measured, not estimated. Body text meets or exceeds the WCAG AA contrast ratio of 4.5:1, and large text meets or exceeds 3:1. We do not use color alone to convey meaning. Where color indicates something, a label, icon, or text equivalent conveys the same information.

Keyboard navigation. Every interactive element on this site, meaning links, buttons, form fields, the FAQ accordion and the navigation menu, can be reached and operated using a keyboard alone. Focus indicators are visible, and the tab order follows the visual reading order of each page.

Structure and semantics. Pages use proper heading hierarchy so that screen-reader users can navigate by heading. Landmarks identify the header, navigation, main content, and footer. Lists are marked up as lists, tables use proper header cells with scope attributes, and form fields have associated labels rather than placeholder text standing in for them.

Images and media. Photographs carry descriptive alternative text that conveys what the image shows and why it is there. Decorative graphics are hidden from assistive technology so they do not clutter the reading experience. Our icons are marked up so that meaningful ones are announced and decorative ones are not.

Motion. We use very little animation. What exists is brief, does not flash, and does not move content unexpectedly as you read. There is no automatically scrolling content, no parallax, and nothing that hijacks your scroll position.

Responsive and zoomable. The site reflows properly at 320 pixels wide and supports zooming to 200 percent without loss of content or functionality. Tap targets on mobile meet the recommended minimum size.

Forms. Our estimate form labels every field, marks required fields in text rather than by color alone, and communicates errors in words next to the field concerned rather than by turning a border red.

We would rather tell you what does not work than claim everything does.

Photographs. Every photograph on this site carries alt text describing what it shows. The images illustrate the work rather than carrying information of their own, so nothing on any page is conveyed by an image alone.

The photograph rail in our work section scrolls horizontally. It is keyboard scrollable and every image carries alternative text and a visible caption, but horizontal scrolling regions can be awkward with some assistive technology.

Third-party content embedded on our site, such as map or review widgets, is not fully within our control. Where a third-party component falls short, we will look for a better one or provide the same information in an accessible form elsewhere on the page.

PDF documents, if we publish any in future, may not be fully tagged for accessibility. If you need the contents of any document in an alternative format, ask us and we will provide it.

Claims about accessibility are cheap. These are the checks this site actually goes through, so you can judge the claim rather than take it on trust.

Every color pairing is measured, not eyeballed. Before any color goes into the design system we calculate its contrast ratio against the surfaces it will sit on, and anything that fails Level AA is changed rather than shipped and hoped for. This has caught real failures, such as an accent color used for small text on a green background measured 2.19:1 against a required 4.5:1, and was replaced.

Every page is rendered and inspected at three widths, being 1440 pixels, 768 pixels and 375 pixels, and checked for content that overflows the viewport, elements that overlap, navigation that disappears, and tap targets smaller than the recommended minimum. Horizontal overflow is treated as a defect, not a quirk.

Pages are navigated with the keyboard alone to confirm that every link, button, form field, accordion and slider can be reached and operated, that focus is always visible, and that focus never becomes trapped.

Heading structure is reviewed page by page so that headings descend in order and describe the content beneath them, because a screen-reader user navigating by heading is relying on that structure to be honest.

Browser console output is checked on every page for errors, failed requests, and missing images, since a broken asset is an accessibility problem as much as a visual one.

Where this site uses a component that could be difficult, we ask a simple question: if this component failed entirely, would the visitor still get the information? If the answer is no, the component gets a text equivalent beside it. This is why the site has no auto-rotating imagery and no drag-operated slider.

The standard we work to is WCAG 2.1 Level AA. Level A is the minimum and is not sufficient for a public-facing business website; Level AAA includes requirements that are not achievable across an entire site in a way that would survive contact with real content. AA is the level referenced in guidance under the Americans with Disabilities Act and the level courts and regulators have consistently pointed to.

This statement covers the pages of this website. It does not cover third-party platforms we do not control, such as a review platform, a mapping provider or a payment processor's own hosted pages, although we choose providers with accessibility in mind and will replace one that falls badly short.

We describe our conformance as partial rather than full. Full conformance would mean every success criterion is met on every page with no exceptions, and the limitations set out above mean we cannot honestly make that claim today. We would rather state a partial conformance we can defend than a full one we cannot.

If any part of this website prevents you from finding what you need or from contacting us, we want to know, and we will fix it. Accessibility problems are bugs, and we treat them that way.

Call us at (402) 213-5300 or use the contact form. Please tell us what page you were on, what you were trying to do, and what browser or assistive technology you were using if you know. We aim to respond within two business days and to fix confirmed issues promptly.

If you cannot use this website at all, that is not a barrier to becoming a customer. Call (402) 213-5300 and we will take every detail over the phone, quote your property, and book the work without you needing to touch a screen.

Accessibility is not a box that gets ticked once. We review this site when we change it, we test new pages against the same standard, and we welcome being told when we have got something wrong.

This statement was last reviewed on the effective date shown at the top of this page.